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Customer Reviews

Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.
Customer Name Delivery Speed Quality Value Overall Rating Date
Roy, London101010102 November  2012
Aamir, Islington1010101026 January  2013
Superb traps, delivered super-fast, very good price too.
Maria, Grays1010101030 July  2014
Very happy with product seems to be working.
Craig, Walkern stevenage101010101 November  2015
Great service thank you
Josie, Leicester101010102 July  2016
Very satisfied customer service very helpfull.but I am not sure if I need another pest free .as I live in terrace house.if so would I still get the discount as if I purchased as a pair.also green light stays on .but at times it flashes for a length of time .then stays still again why is this please let me know.many thanks josie
Rita, London1010101013 December  2016
Excellent worked very well thankyou
HOWARD, Manningtree1010101015 June  2020
I have not had any rats on my property but next door has had quite a few therefore in my estimation the repeller is working beyond my expectation excellent product.Thankyou
Pam, Ramsey10109101 May  2016
Fast, fantastic service. What more can I say, this stuff works and the packs arrived very quickly and so well wrapped. Marvellous. Highly recommend.
chris, southport109101014 February  2017
Fantastic little trap that has restored our sanity!!!! Up to now caught 24 of the little rascals.
Deborah, Chatham91010928 February  2013
Delivery was prompt and the boxes when they arrived were of exceptional quality. I really liked the fact the boxes were hard plastic and truly child proof. I would recommend anyone with a pest problem to use this site.
Donald, Cardross91091013 December  2014
Just what was required
Robert, Abertillery10991022 March  2017
Have used bait boxes for the past 6 days , one box has been visited regularly . Very happy that all seems positive.
Edward, Lasswade10991029 August  2017
Peter, Rowlands Gill91010926 January  2019
Sturdy and we'll made product. Looks very capable. However it is too early to tell whether it has the desired effect on the rat problem. but my cat does not seem to be bothered by it at all. Only time will tell.
Diane, L10991030 April  2020
Quick delivery and item was as ordered and well packaged.
Brenda, Liverpool1099920 November  2012
Previous product I used was slow to be taken - this product has been taken daily for the past five days and has now slowed down so appears to have done the job. Will have to order more.
MARLENE, BLACKBURN999107 June  2013
Sheila, Shepton Mallet1099928 January  2015
Thank you! The rat repeller arrived very speedily. My only comment would be that in your instructions on where to fit it you might note the height at which the repeller needs to be placed in order to deal with the "pest" in question. Otherwise I am very satisfied. Thanks Sheila
Linda, Grimsby1099930 May  2017
First class service would certainly recommend
Paul, Hayle9991021 July  2017
Excellent service / price. Product arrived promptly as described.
Mavis, Gateshead109999 December  2020
Mark, Milford on Sea999925 September  2012
The usual high quality service, some bait has been taken, but we have not got rid of them all yet!
Sheila, Mitcham99992 February  2013
I am very pleased with the product. It has worked where other products have not. If necessary, I will order from you again.
Jane, Stratford upon Avon10971029 May  2013
Mark, Great Dunmow999926 August  2014
Top class product and service thanks!
graham, swanage99994 September  2015
patrick, Northwich999915 December  2015
THOMAS, leeds99996 March  2016
John, Halesworth810998 March  2018
Paul, Cleadon999915 July  2019
Easy to fit and appears to be helping
Dermot, Bray999911 May  2020
Very effective!
A E, Sedgeford8891022 April  2012
Have used before and with the service I received I will come back again and recommend to my friends.
Paul, High Wycombe99899 June  2014
Laura, AIRDRIE1010788 November  2014
Adrian, Chichester98997 December  2014
Mrs. R, Leicester998921 January  2015
Very pleased with the speedy delivery, service and all in one starter kit. Not seen rat since, nor found any bodies yet!
Mrs. R
Neville, Bolton998913 March  2016
Only just set up, so not able to say how effective it's going to be. Hopefully it will do what it says.
Paul, Cambridge899926 January  2017
Prompt delivery. Very sensitive only caught mouse so far, look out rats.
Brenda, St Leonard’s on sea8108924 August  2020
Have not used this yet but have heard good results from those that have had them.
Amanda, Exmouth998924 February  2021
brian, torpoint10771016 November  2012
Arrived as stated quick service
Aileen, Glasgow1077102 July  2016
Simon, Ledbury799923 September  2016
Susan, OXON98892 June  2017
Easy to install. Came quickly. Not seen any rats so far but it's only been up for a few days. Thanks
Geraldine, bolton988914 June  2020
Alan, HELSTON889927 January  2021
Mrs J L, Spalding888927 December  2012
I did expect the bait to come in a carry tub but it came in two black bags and no writing on the bait bags, so there was no proof it was the RACO that I ordered. It looked like previous RACO that I have had so I must presume it is the same!
Mrs J L
Andrew, Newton Aycliffe889816 October  2013
Steven, Market Drayton898815 July  2014
Laura, London987912 November  2014
I've had success with these traps! 'Big Cheese' ones bought locally were useless.
Gilles, NEWARK89792 March  2015
Works very well, thank you!
Carol, Coventry98887 February  2016
Brian, Boston888930 May  2017
Appears to work.
Timothy, Uckfield78994 February  2018
Problem with damaged item which was immediately replaced. Very responsive customer service.
GEORGE, HARROW897914 April  2020
Gerard, Calthorpe888817 September  2012
Easy to order, pay and fast delivery excellent service
maria, paignton888831 January  2013
rats have gone thank you
Helen, Grimsby88887 March  2013
House is now quiet so I assume the pests have left. Some information regarding the life of the product if left in continuous use would be helpful. The only way I would know if the product fails is if the pests return by which time they could have caused considerable damage again.
S J, EASTON IN GORDANO887925 February  2014
v.good help and advice when called
Diane, biggleswade887917 September  2015
Mrs, Wimborne,88886 February  2016
susan, Burton on Trent97796 July  2016
Seem well made and sturdy. Could have done with pic to show which way to put rat trap in. To date not caught anything but we will see
NORAH, Shotts986910 October  2016
Speedy service, and hoping it does the job.
Maureen, Tadworth888819 February  2017
Early days but so far havent seen the rats in the garden near the bird feeder Hopefully that will last !!
Tina, Wickford7871028 March  2017
Paul, Wimborne888814 July  2017
Cheryl, CALSTOCK97793 November  2017
Paul, Huntingdon798818 October  2018
Francesca, Tranent997711 January  2021
Imogen, Stafford98686 April  2018
Happy with the product.
Kim, Calne887816 December  2018
1. The lights do not seem to follow the sequence described in the instructions so there is some confusion. 2. Well made. 3. So far used on 2 consecutive nights. Mice take the bait up to the kill chamber but will not venture in preferring to leave the bait untouched, so no kills yet. Maybe they need to get used to it.
Linda, Rye987724 January  2019
one switch a bit wobbly, but made the correct sound so seems to work fine. Have seen one rat so far, but haven't given it enough time (couple of days) yet to say. would be happy to comment later and let you know when I've given a fair time to work. . Thankyou.
Michael, Chesterfield986813 July  2020
Charles, Winchester88774 July  2014
Frederique, Abingdon59884 December  2015
Sheila, Ramsden Heath877820 April  2017
Fiona, Monifieth986721 January  2021
leif, sjöbo777816 November  2015
Pamela, Winchester974915 June  2016
Super fast delivery. Still have our rat, so not happy.
Alison, Purley887616 February  2017
Charles, Dingwall787716 April  2018
Haven't seen a rat since I installed it.
Ian, Upton, Caldbeck687825 February  2021
martin, pocklington777723 October  2013
John, Annessley777726 July  2014
Crow Property, Houghton le Spring777715 February  2016
First order and I will definitely use again.
Crow Property
Martin, Malmesbury777724 April  2017
Eamonn, Twickenham87675 July  2017
elizabeth, stockton on tees777726 July  2018
Katherine, Arundel981910 September  2017
John, Edinburgh877419 May  2017
Anne Rosemary, Leeds77474 July  2017
Devin, Manchester645731 May  2016
Nicola, Ryton77174 May  2019

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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.

The services/products offered at have been rated 4.16 out of 5 based on 107 user reviews.